To help close the gap between worker skills and employer demand, Bucks County Community College is offering a new, seven-week office technology training program for unemployed or underemployed people beginning June 3.

“Last year, about 1,000 workers in Bucks County were displaced through no fault of their own because of the loss of retail jobs,” said Susan Herring, executive director of the college’s Center for Workforce Development. “Add to that reductions in other industries, and many people are finding they just don’t have the in-demand skills that employers need.”

The new Microsoft Office Technology and Customer Service Specialist course (MOTCSS) is ideal for individuals who are comfortable working with computers and looking to start a new career in office administration or customer service. Bucks will be making an effort to connect those who successfully complete the program with local employers.

“We are thrilled to be partnering with the Bucks County Workforce Development Board and PACareerLink to provide marketable skills to displaced workers looking to re-tool and re-energize their careers,” said Herring. “Employers across all industries need people with the office technology and soft skills this program provides.”

Bucks County Community College already offers highly successful manufacturing pre-apprenticeship training programs. Herring added, “We are excited to enter into a new arena in workforce training in order to better serve our community of job seekers and businesses.”

The program aims to assist dislocated workers in gaining the skills necessary to change careers. Training is free to those who qualify through PACareerLink. Those who don’t qualify for free training may enroll by paying tuition.

Information Sessions:

When: Thursday, May 2 and Tuesday, May 7 at 1 p.m.
Where: The Gene and Marlene Epstein Campus at Lower Bucks, 1304 Veterans Highway, Bristol

To Apply:

Interested applicants will undergo a brief interview to determine if they are suitable for the program. For more information, contact Stephanie Wenger at [email protected] or visit

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